Licensee self-reporting (DfT 1) – Notification of police involvement
Licensed taxi drivers, PHV drivers and PHV operators must tell us about any arrest
and release, charge, caution or conviction within 48 hours. This includes all driving
offences resulting in penalty points on your DVLA driving licence.
When an offence is dealt with by a Fixed Penalty Notice (FPN), you must notify us
within 48 hours of accepting the FPN and paying any associated fine.
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When notifying us, please provide:
- Name
- Date of birth
- Licence number
- Nature of the offence
- Date of the arrest, charge, caution or conviction
- The police station you were taken to (if applicable)
- The court you attended (if applicable) and details of any sentence
We have created an online form to make it easier for licensees to provide relevant
information. Alternatively, licensees can notify us by emailing
[email protected].
More information is provided in our Notification of police involvement guidance
document.
As mentioned above, the implementation is different depending on whether you are
a taxi or PHV licensee due to the differences in the legislation:
For all taxi drivers, this requirement will take immediate effect from 1 July 2024.
For PHV drivers, all licences granted on or after 1 July 2024 will include a condition
requiring them to inform us within 48 hours.
PHV drivers with a licence granted before 1 July 2024 are strongly encouraged to
comply with the 48-hour requirement. The 48-hour requirement will be added as a
licensing condition on the driver’s next licence.
For all individuals associated with a PHV operator’s licence, this requirement will
take immediate effect from 1 July 2024.
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Complaints signage (DfT 2)
All licensed vehicles (taxis and PHVs) must display new signage with information
about how to make a complaint to TfL and important safety information.
The new signage will start being installed in taxis and PHVs at the annual licensing
inspections from summer 2024.
More information is provided in our Signage for taxis and PHVs guidance document.
From July 2025 there will also be a requirement for taxi and PHV drivers and vehicle
owners to ensure that the signage is displayed correctly in the vehicle. More
information will be published closer to the time.
Overseas criminal checks (DfT 3)
From 1 July 2024, all new and renewing applicants for taxi and PHV driver licences
and PHV operator licences who have lived in a country other than the UK for one or
more continuous periods of three months or more in the last 10 years, must
complete a Living Abroad Details form (TPH/205). Periods of extended holiday are
included.
New and renewing applicants will be asked to produce a Certificate of Good Conduct
(CoGC) from every relevant country to cover the period declared in the form.
More information is provided in our Certificate of Good Conduct guidance document,
that helps licensees to determine whether there are periods you need to declare or
how to apply for a CoGC.